Support trough partners
Ubiquitech cooperates with partners with a strong presence in each market. These partners take care of the direct support to all customers.
1st level support: The customer gets help from the primary partner contact and support team.
2nd level support: Special cases like new installations, modifications, integration with other systems etc. involves more specialized support from our partners. Ubiquitech offers both product training and technical training for these product specialists.
3rd level support: The Ubiquitech support team helps partners solve problems with the solutions that need special support. That also includes special integrations and modifications to special customer needs.
Support of our partners
Training of partners